Because of licensing constraints and HIPAA requirements for the privacy and security of patient information, computers in patient care areas at Brown University Health are 'locked down,' preventing users from installing any unauthorized software.
Upon request, the software can be installed by a network technician. The requirements are that the user has an appropriate license for the software and that the software does not interfere with clinical programs that run on that computer. Computers in Brown University Health offices and labs (non-patient care areas) may also be locked. However, a user can request administrator privileges for these computers, which would allow the user to install and upgrade software without the assistance of a network technician. Network assistance can be obtained by calling the Brown University Health Helpdesk at 444-6381.